The South Australian Museum is dedicated to ensuring that all visitors have an enjoyable experience at the Museum. If you need any assistance during your visit, please ask our friendly front of house staff.
Wheelchairs are available for use within the Museum. Please ask at the security desk on arrival to access this service. Wheelchairs are loaned on a first-come-first-served basis. All exhibits within the Museum can be accessed with a lift available to all levels. There are two lifts within the Museum as follows:
One located in the north-east corner of the Museum, accessible on the ground floor through the World Mammals Gallery
The other located in the south-east corner of the Museum, accessible on the ground floor through the Australian Aboriginal Cultures Gallery.
The Museum established an access program in 2015 and presents a range of accessible programs throughout the year. This includes Auslan and audio described tours.
Listen to some of our Auslan-interpreted mini talks here for a taste of these programs.
The Museum’s Community Programs team is often able to provide access support for visitors outside of the schedule of regular accessible programs. If you are able to give at least two weeks notice of your visit, we aim to offer interpreting, descriptive services or adapted programs wherever possible. Please contact firstname.lastname@example.org to let us know when you will be visiting and how we can support your visit.
Assistance dogs are welcome at the Museum.
There is a recharge point for electric mobility scooters and wheelchairs in the North foyer. A hearing loop is available in the Museum’s Pacific Cultures Gallery and is available at all events in that space. Accessible toilets are located on the ground floor in the north-east corner of the Museum, accessed through the World Mammals Gallery.
Our relaxed, sensory-friendly events are held outside of regular Museum opening hours, and offer visitors with sensory needs a chance to view the Museum without crowds and with reduced sound and light. Please email email@example.com if you would like to be added to our mailing list for sensory-friendly events.
Free sensory backpacks are available for loan upon request at the security desk. Each backpack contains a pair of noise cancelling headphones, a soft toy, and some communication cards.
Staff and volunteers have undertaken Autism Charter Training, and in March 2018, the Museum was declared an Autism Friendly Venue by Autism SA.
You can download our social story for general visits here.
You can download our sensory map here.
We are members of the Companion Card scheme and offer complimentary admission to your companion person to all events and exhibitions.
The Museum offers accessible tours which combine audio description and tactile elements for blind and vision-impaired audiences. Staff are trained in audio description and work with collection managers to make objects from the Museum’s collections available for handling. Details of future tours will be posted here when they are open for bookings.
The Museum offers Auslan interpreted tours of selected special exhibitions. Details of future tours will be posted here when they are open for bookings. Staff have undertaken introductory Auslan training and, in September 2018, we offered our first ever Auslan-only Museum tours.
Please click here to view our Auslan-interpreted videos.
There is one accessible parking space behind the Museum which is allocated on a first-come-first-served basis. It is accessed through the boom gate on Morgan Thomas Lane (off Kintore Avenue). A valid disability parking permit must be displayed at all times.
To help plan your visit, check out this short video tour of the Museum. This video is part of the Accessible Museums and Galleries Trail organised by the Precinct Access Group and funded by Arts SA.